Shipping policy

When will I receive my order?

AIGOODELE is committed to providing customers with an economical and fast delivery experience. Your waiting time includes the dispatch time and transit time.

Dispatch Time

Orders are usually dispatched within 1-2 days. For larger orders, such as those with more than 10 items, dispatch will typically occur within 3-4 days. For custom orders, please contact customer service for specific dispatch times.

Transit Time

Standard shipping takes:
3-5 days to Singapore;
4-5 days to Japan;
4-6 days to Thailand;
4-7 days to Malaysia;
5-10 days to Macedonia;
6-10 days to France, Germany, Indonesia, Netherlands, Philippines, Portugal, Spain, United Kingdom;
7-12 days to United States;
8-12 days to Australia, Belgium, Italy;
10-15 days to Mexico, Canada, Austria, Czechia, Denmark, Hungary, Ireland, Lithuania, Luxembourg, Slovakia, Slovenia, Sweden.
* For transit times to other countries, please contact customer service.

How much will I be charged for shipping?

Shipping fees are based on item weight and destination, and will be displayed at checkout before you complete your payment.

How can I track my order?

The dispatch confirmation email will include the tracking number and order details.

Tax and Other Fees

Depending on the delivery country, you may be required to pay additional taxes such as value-added tax (VAT) and/or import duties.